For the HandleTwilioSMS use a URL like: http://MyWebsite.com/MyApi.asmx/HandleTwilioSMS For HandleTwiliPhone use a URL like: http://MyWebsite.com/TwilioPhoneHandler.aspx For Decide use “widgets.HandleTwilioPhoneCallAPI.parsed.Status” then set your conditions returned. Aannnnnnddd your welcome!